IPOTOOLS Warranty

IPO Technik-Handels GmbH grants a warranty to all customers for all welding machines and/or plasma cutters purchased directly from IPO Technik-Handels GmbH of the IPOTOOLS brand.

For equipment delivered on or after April 29th, 2021, in addition to the statutory claims for defects under the German Civil Code (BGB), a 7-year durability guarantee as defined in § 443 of the German Civil Code (BGB) applies in accordance with the warranty conditions below. For devices that have been delivered by IPO Technik-Handels GmbH until 29.04.2021, the previous warranty of 2 years applies.

The warranty refers to components which are inside the device, especially the circuit board and the inverter. It does not include the housing, the components of the housing as well as connections, ground cables and hose packages. It also does not cover the accessories and wearing parts supplied.

 

Warranty Conditions

1. Guarantor

The guarantor is the company:

IPO Technik-Handels GmbH
Otto-Lilienthal-Str. 4
88046 Friedrichshafen
Germany
Email: info@ipotools.eu
Website: www.ipotools.eu

The guarantee has to be claimed against the guarantor.

2. Personal Scope of Application

The guarantee applies equally to entrepreneurs and consumers.

3. Territorial Scope

The guarantee is valid in the area of the EU member states.

4. Material Scope of Application

The seven-year warranty applies only to electronic welding machines and plasma cutters of the IPOTOOLS brand, which were delivered by IPO Technik-Handels GmbH on or after April 29th, 2021. The warranty does not apply to equipment sold as B-goods or used equipment.

5. Technical Scope

The warranty covers the components located in the housing of the device, in particular the circuit board and the inverter. It does not cover the housing, the components of the housing as well as connections, ground cables, electrode holders and hose packages. It also does not include the accessories and wearing parts supplied.

6. Contents of the Warranty Claim

The warranty grants a right to free repair of any damaged parts covered by the warranty.

7. Right of Subsequent Delivery

IPO Technik-Handels GmbH is entitled to deliver a new device instead of repair.

8. Replacement Right for Discontinued Models

If an identical device is no longer sold by IPO Technik-Handels GmbH or the manufacturer of the device at the time of the assertion of the warranty claim, IPO Technik-Handels GmbH is entitled to supply the customer, in fulfillment of his warranty claim, with an equivalent or higher-quality, non-identical device that fully meets the technical requirements of the device. For the equivalence it is not the replacement value at the time of the warranty claim but the value at the time of purchase that counts.

9. Exclusion of Far-Reaching Claims, in Particular for Damages

There shall be no further claims under the warranty. In particular, there are no claims for damages, especially not for consequential damages.

10. Duration and Commencement of the Warranty

The warranty period is seven years and begins with the invoice date.

11. Relation to Legal Claims

The warranty applies in addition to the statutory claims for defects. These are not limited by the warranty in any way.

12. Assertion

The warranty is to be asserted for customers who have purchased directly from IPO Technik-Handels GmbH by sending the repair request in text form (e-mail or letter) to IPO Technik-Handels GmbH and sending the device to IPO Technik-Handels GmbH to the following address:

IPO Technik-Handels GmbH
c/o K36302 LogoiX
Wasserburger Str. 50a
83395 Freilassing
Germany

For the assertion of the guarantee the presentation of the original invoice, from which the product and buyer data result, is a requirement.

13. Shipping Costs

The customer bears the shipping costs to IPO Technik-Handels GmbH. The costs of the return shipment from the manufacturer IPO Technik-Handels GmbH to the customer shall be borne by IPO Technik-Handels GmbH.

If the shipping address of the buyer at the time of the warranty claim differs from his shipping address at the time of the purchase, and if the shipping address at the time of the warranty claim is not in a member state of the European Union, IPO Technik-Handels GmbH will only bear the costs of the return shipment that would be incurred if a return shipment were made to the shipping address of the buyer at the time of the conclusion of the purchase contract. Because of the additional costs, IPO Technik-Handels GmbH can make the return shipment dependent on prior reimbursement by the buyer.

14. Exclusion of Warranty

The warranty is excluded if the defect was caused by improper handling of the device. If the device was not properly maintained and a defect occurs in the course of this, the claim to the warranty expires. The warranty is excluded in particular if the defect is due to the fact that the customer has not followed the instructions for use or has carried out repair work inside the device himself. The warranty is also excluded if the defect was caused by a random external event.